2,000+ Global Users Empowered with Cloud VDI and Day 2 Automation for the US-Origin Equity Firm

Client Profile 

Founded in 1976, this private equity firm has evolved from its US origins into a trusted global investment leader. With a strong track record of diverse capital allocations, it partners with clients worldwide to create long-term value, delivering strategic growth and sustainable returns across industries and geographies.

Challenges 

• The client wanted to move from an on-premises system to a cloud-based Virtual Desktop Infrastructure (VDI). They had to manually patch and update images.
• They wanted to upgrade from Windows 10 to 11.
• They were struggling with application delivery and management as it involved dependencies on other parties.
• The client faced issues with double sign-in problems, which led to poor identity and access management.
• They required a solution that could run endpoint compatibility checks for the new tools and operating systems.
• The client was not assisted with Day 2 operations and automation.
• They struggled to update golden images, DEM configurations, and provide the required experience to global users.

Anunta’s Solution 

• The team conducted a deep analysis and crafted a realistic plan inclusive of a Day 0-Day 2 blueprint along with the entire journey.
• The team implemented Multifactor authentication (MFA) to ensure that the required users have access to the system. This advanced identity and access management feature ensured that users log into their profiles securely.
• The team optimized FSLogix for improved profile management with the aim of gaining control over app masking internally. These changes in the masking policies were introduced during image creation. Advanced solutions like App Volumes help ease application delivery and lifecycle management. The team deployed this solution within a challenging timeframe of 3 months.
• Almost 70% of users are on multi-session, which enables optimized resource management, scalability, and cost savings.
• On Day 2, the team ensured that the client automated patching workflows and update rollouts to save time and effort.
• Anunta’s experts provided endpoint compatibility with the successful cloud VDI implementation in Windows 11. User devices are fine-tuned to local time redirection and taskbar file configurations.
• The advanced monitoring tools in the cloud VDI platform help identify user issues, bottlenecks, patterns, and opportunities to improve the DEM and overall user experience.
• With this implementation, the client can now enable 1900+ concurrent users worldwide and the potential to manage 2000-3000 active global users.

Key Points 

• 70% of users are on multi-session, which resulted in cost and resource optimization.
• The new system can scale up to 1900+ concurrent users and 2000-3000 global active users.
• Automation on Day 2 provided seamless patching workflows and update rollouts.
• Apps Volume implementation provided real-time application delivery and lifecycle management.
• The cloud VDI implementation enabled smooth operations and a secure system for remote access.